UnitedFoods Cash and Carry
United Foods Cash and Carry

Let's be honest - privacy policies are usually about as thrilling as watching paint dry. We've done our best to make this one actually readable, so you know exactly what happens with your information when you visit or buy from unitedfoods.co.uk.

The Information We Gather
Whilst you're having a browse, our website quietly collects some technical bits and bobs about your visit. This includes things like what device you're using, where you're located roughly, which pages caught your eye, and how you ended up finding us. It's a bit like a shopkeeper noticing which products you stop to look at. We refer to all this as your "Browsing Data." Here's how we collect it:

  • Cookies - tiny files that help our site remember you (like keeping your shopping basket intact between visits)
  • Activity logs - records of what you click on and when
  • Tracking pixels - invisible snippets that tell us how you navigate around
  • When you decide to buy something, we'll ask for the practical stuff we need - your name, where to send your order, how you're paying, your email, and phone number. This is your "Purchase Data."

    Fancy getting text updates? If you subscribe to our messages, we'll send you offers and news. You can always reply STOP to unsubscribe, or HELP if you're stuck.

    What We Do With Your Details

    Your purchase information allows us to:

  • Get your order sorted and delivered
  • Send confirmations and tracking updates
  • Sort out any hiccups or queries
  • Spot dodgy transactions before they cause trouble
  • Send you relevant offers (but only if you've given us the thumbs up)
  • Your browsing habits help us:

  • Keep fraudsters at bay
  • Make our website smoother and more user-friendly
  • Figure out what our customers love most
  • Work out which of our marketing efforts are actually worth it
  • Who Gets to See Your Information

    We team up with some reliable companies to keep things running smoothly:

  • Shopify handles our online shop operations
  • Google Analytics shows us how visitors use our site - see Google's privacy details
  • Occasionally, we might need to hand over information if the law demands it or if we need to defend ourselves legally.

    Personalised Marketing

    We use what we know about you to show adverts that might actually interest you, rather than bombarding you with random rubbish. Not keen on tailored ads? You can switch them off here:

  • Facebook advertising preferences
  • Google ad personalisation
  • Microsoft advertising options
  • There's also a handy one-stop shop for opting out of loads of advertising networks at once.

    What You Can Do About Your Data
    EU residents can:
  • Request to see everything we've got about you
  • Ask us to fix any incorrect details
  • Tell us to delete your information entirely
  • Drop us a line using the contact details below if you want to use any of these rights. Just so you know, your data might travel outside Europe (to places like Canada and the US) as part of our business operations.

    Browser 'Do Not Track' Settings
    At the moment, we don't change our data collection when your browser asks us not to track you, though we keep reviewing this.

    How Long We Keep Things
    We hang onto your purchase details unless you specifically ask us to bin them. This helps us provide decent customer service and handle any problems that might pop up later.

    Policy Updates
    Every now and then we might tweak this policy - perhaps because we've changed how we work or because of new regulations. The current version will always be on our website.

    Age Requirements
    You need to be 18 or over to use our site.

    Questions or Concerns? Got questions about your privacy, want to complain about something, or need to sort out your data rights? Here's how to reach us:

    Online: Through our contact form at www.unitedfoods.co.uk

    By post: United Foods, [FAO: Privacy Team], 61 Planetrees Road, BD4 8AE

    Ring us: 01274 306070

    All contents © Copyright 2025 United Foods. All rights reserved.

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